Claims Service

Whether it's a personal or business claim, the true test of your insurance purchase is the handling of your claim. Our Claims Specialists are aligned according to insurance type. Our office hours are Monday -Thursday 8:00 - 4:30 and Friday from 8:00 - 4:00 Eastern Time. You may contact your insurance carrier directly [for example, after hours] by using the numbers listed under 'Carrier Claim Numbers'.

Depending upon nature of claim, useful Information to have available:

  • Name of policy holder
  • Date of event necessitating claim
  • Where it happened
  • Description of what happened
  • Parties involved
  • Police report, if available

The Brock Insurance Agency is a resource before, during and after a claim. Lean on our experienced claims staff for solutions to your business or personal risk control issues.

Denise LaNeve John Brock
Customer Assistance Claims                                                
PH:  706.866.3394 PH:  706.866.3394  
FAX: 706.419.3957  FAX: 706.419.
denisel@brockins.com  johnb@brockins.com
Brock Insurance Agency
823 Chickamauga Avenue | Rossville, GA 30741
706-866-3394

218 Manufacturers Road | Chattanooga, TN 37405
423-362-5745

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Securities offered through Kestra Investment Services, LLC (Kestra IS), member FINRA/SIPC. Brock & Spencer Benefits, LLC is a member firm of BenefitsPartners a platform of NFP Insurance Services, Inc. (NFPISI), which is an affiliate of Kestra IS. Brock & Spencer Benefits, LLC is not affiliated with Kestra IS or NFPISI.
Check the background of this firm on FINRA's Broker Check - http://brokercheck.finra.org/

This site is published for residents of the United States only. Registered Representatives of Kestra Investment Services, LLC and Investment Advisor Representatives of Kestra Advisory Services, LLC, may only conduct business with residents of the states and jurisdictions in which they are properly registered. Therefore, a response to a request for information may be delayed. Not all of the products and services referenced on this site are available in every state and through every representative or advisor listed. For additional information, please contact our Compliance department at 512-697-6000.