When the unexpected happens you will speak with a Chattanooga Area-based claims representative or your local agent who will walk you through the claims process. While this might not sound like a major difference on the day you sign a policy, try to imagine the evening when a loss happens. If you’re like us, you’d much rather hear a familiar Chattanooga-based voice on the other end of the phone than an automated machine or a call center that is unfamiliar with your policy.
Depending upon nature of claim, useful Information to have available:
- Name of policy holder
- Date of event necessitating claim
- Where it happened
- Description of what happened
- Parties involved
- Police report, if available
The Brock Insurance Agency is a resource before, during and after a claim. Lean on our experienced claims staff for solutions to your business or personal risk control issues.